Terms and Conditions are valid from January 9, 2021
As a visitor or member of our community, you agree to all terms and conditions.
All content is designed, created, and owned by Lex Play Travel. Content should not be copied, sold, and/or reused without permission.
We value inclusion, diversity, culture, and community. Please treat all travelers with respect; we do not condone disrespect, scamming, racism, discrimination, bullying, or any other unlawful behavior.
Fares/rates are per person, based on single, double, or triple occupancy for select travel dates; capacity controlled and subject to availability at time booking and may be pulled without notice. We reserve the right to correct errors. Information and pricing is subject to change without notice. While we do our very best to ensure that information and pricing appearing in this website is complete and accurate, we cannot be responsible for incomplete and inaccurate representations, which may or may not be under our control. In the event of a pricing error, misrepresentation or omission, we reserve the right to adjust the pricing or make any other corrections. All savings and amenities are for select trips only and are subject to availability.
Please keep in mind, in order to guarantee your reservation, a deposit is required. This deposit is non-refundable and will go towards the full amount. Your booking will be confirmed via email within 2-4 business days. If your purchase cannot be confirmed for any reason, we will fully refund your purchase without any additional charges. We recommend each traveler read and review the deposit, payments, and cancellation policy and consider purchasing a Travel Insurance policy.
Some tours may require a minimum number of travelers to operate. The affected traveler will be fully refunded or may choose a similar tour product as a substitute. Should this occur, it would be under very rare circumstances.
All hotel and tour schedules are arranged ahead of time. Any person failing to appear on the day of departure will not be refunded.
Deposits & Payments:
Due to our contractual agreements with our vendors all deposits and payments are non-refundable. We strongly encourage you to protect your travel investment and purchase travel insurance.
Please keep in mind flights increase overtime. If you are unable to pay in full before flights increase, you may be subject to extra fees.
Payment Plan:
By using the payment plan, you agree to pay the required payments until we receive the full amount. Once you set up your payment plan, all payments must be made by required dates.
There is no extra charge for this service at this time, but the following rules and restrictions apply:
*While there is no extra charge for monthly payments, a small fee is incurred to monthly payments to account for credit card fees (usually $1-$5 total).
Cancellation Policy:
In the event you have to cancel your trip, you can request a refund from your travel insurance provider. Lex Play Travel does not provide refunds.
How to Cancel a Reservation
We will process your cancellation request within one to seven business days. We will NOT acknowledge any verbal / over-the-phone request or voicemail. Verbally speaking with us without email will not guarantee that your cancellation has been processed or acknowledged. Please make sure to email us for cancellation requests with your reservation number.
Contact Email: raven@imperfectp.com
Amendment Fees:
Any changes made to a reservation after successfully submitting reservation online and 7 days before the trip departs for single day and 24 days before the trip departs for multi-day will be subject to a minimum $30.00 Amendment Fee (per change). Reservations will be confirmed within 2-4 business days. The following constitutes as an amendment to a trip:
The $30.00 amendment fee is a minimum tour change fee. If you request multiple changes and/or request the adjustments at the last minute, additional fees may apply (in addition to the $30.00 amendment fee). Paying the $30.00 amendment fee does not guarantee a change can or will be made.Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
We may make changes to these terms and conditions periodically, which we will continue to post here.
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